Avierl Customer Care
About Avierl
Avierl is an online home décor store operated by HONG KONG KAICHEN INTERNATIONAL LIMITED, a company registered in Hong Kong.
We focus on decorative pieces that bring warmth, texture, and personal character to everyday interiors. Our assortment includes botanical and gallery wall art, wooden picture frames and memory displays, woven wall baskets, macramé hangings, and other coordinated wall accents.
Our Approach
We want online shopping to be clear and straightforward. Each product page is intended to provide practical information about the item, including available sizes or styles, materials where known, pricing, product images, and relevant care or installation details.
- Focused selection: Our catalog is centered on wall décor and complementary display pieces.
- Clear product information: We aim to keep descriptions, specifications, images, and available options consistent.
- Transparent purchasing terms: Prices, shipping charges, and the applicable order total are displayed before payment is completed.
- Accessible support: Customers may contact us about products, orders, shipping, tracking, returns, or refunds.
- Respect for privacy: Personal information is handled as described in our Privacy Policy.
Shopping With Avierl
Orders are generally processed within 1–3 business days after payment is successfully received. Estimated delivery timing, tracking, customs information, and other delivery terms are explained in our Shipping & Delivery Policy.
Eligible return requests may be submitted within 30 days after delivery under our Return & Refund Policy. We encourage customers to review the product information and customer policies before placing an order.
Customer Support
For product or order assistance, email support@avierl.com or call +852 67555443. When contacting us about an order, please include your order number and a brief description of your request.
Company Information
Store brand: Avierl
Operating company: HONG KONG KAICHEN INTERNATIONAL LIMITED
Business Registration No.: 80305424
Registered Address: RM 18, 2/F, TUSPARK, 118 WAI YIP ST, KWUN TONG, HONG KONG
Customer Service Email: support@avierl.com
Customer Service Phone: +852 67555443
The registered address above is provided for business identification and correspondence. It is not a product return address unless our customer service team specifically confirms it in written return instructions.